UnaProf LimitedHong Kong

Help & FAQ

Ordering

How do I place an order?

Send us the part number or model, quantity and delivery country via Contact. We reply with a quotation; once confirmed, we issue an invoice and process the order.

Do you have a full catalogue?

A full online catalogue is in preparation. For now, request pricing and availability for any item directly.

Payment

What are my payment options?

Orders are currently confirmed by invoice and paid before dispatch. Online card payment will be added in a later phase.

Shipping & international

Do you ship to my country?

We ship worldwide, excluding restricted jurisdictions. If we cannot ship to your location, this is shown at checkout or confirmed on enquiry.

What are the shipping charges and times?

These depend on destination, weight and volume, and are confirmed with your quotation. See Shipping & Returns.

Returns & warranty

How do I return an item?

Contact us for an RMA number first — see Shipping & Returns.

What warranty applies?

Genuine parts carry the manufacturer's warranty; compatible parts carry our warranty. See Warranty.

Contact

How do I reach you?

Email info@unaprof.com or phone/WeChat +86 152 2162 1239.